Your Self Storage Questions Answered by Payless Self Storage

Let us answer a few of your self storage questions!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

Do I need to sign a long term lease?

No. We lease our storage units on a 30-day basis. Basically, your lease automatically renews each month until you give us notice of your intent to vacate the unit.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Is there a security deposit or administrative fee?

No. We do not charge a security deposit or any other administrative fees.

When do I have access to my storage unit?

Our storage facility is secured by an electronic gate operating system. Each customer receives a personalized gate code that allows access to their storage unit 24 hours a day, 7 days a week, 365 days a year.

Do you have any specials?

We have monthly specials regularly. We also have a discount if you pay a year at a time. Please call for our current specials.

What methods of payment do you accept?

We accept cash, money order, personal check, visa and mastercard.

How do I make my payment?

You may make your payment in person during office hours, drop it in the mail slot in the office door, mail it, or set up payments to be charged automatically online!

Do you provide a lock for my storage unit?

We do not provide a lock. We do offer a variety of locks for sale or you may bring your own padlock to secure your unit.

Are my items insured?

No. We do not insure your personal property. We suggest that you contact your insurance agent to notify them of your property being stored. Most insurance companies insure your property away from home.

Do you sell boxes or other packing materials?

No. We don't believe in selling overpriced merchandise. For boxes, we recommend calling or visiting a nearby grocery or department store.

The Number One Self Storage Choice In Springfield, OH

Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible. 

We have also provided some self storage tips and tricks to make it easier to pack your unit like a pro. Once you are confident about preparing your items for a self storage unit, check out our size guide to find the perfect fit for your needs.

If you have questions not answered here, please feel free to contact our team. We are always ready to answer your questions and respond to your concerns at Payless Self Storage!

Find your unit